Welcome to the MailTester Ninja help page! Here you will find answers to common questions about our services, subscription management, payment methods, email verification, API usage, and more. Click on the questions to reveal the detailed answers and get the information you need quickly and efficiently.
Frequently Asked Questions
Unlimited version
- How can I use my key?
- How many emails can I verify with the free version?
- How many emails can I verify with the unlimited version?
- I subscribed to the unlimited version but can't verify more than 8 emails?
- How to verify more than 100,000 emails per day?
- How to create a login?
To enable you unlimited access, just copy your key anywhere in the main form including curly brackets { and }.
The free version allows you to verify up to 8 emails at a time per request, or verify 8 possible emails of your correspondent during an email search. The number of requests per minute allowed depends on our server's usage peak. During high load, we may limit to one request per minute or more.
You can verify 100,000 emails per day, and a little more. There is no limit on the total number of emails you can verify over time with our email verifier service.
You must have an active subscription and enter your key in the main MailTester Ninja form. You need to enter your key for each new browser or if you clear your cache.
To test more than 100k emails per day, you can purchase new keys. Only one subscription is allowed per Stripe account.
We do not store any personal information about our visitors and clients. We provide an activation key that can be used on any browser and shared. The key authorizes 100,000 email checks per day. The menu offers you to log in to our partner Stripe's portal to manage your payments and subscription.
Subscription management
- How to cancel a subscription?
- How to pause a subscription?
- How to renew a subscription?
- How to subscribe to multiple subscriptions?
- Why is my key deactivated?
You can directly use the Login menu to manage your subscription with our partner Stripe. For old clients on PayPal, you can directly cancel your subscription from the second form at the bottom of our Contact page.
You cannot pause a subscription; you can simply cancel your subscription and resume a new one whenever you want.
To renew a subscription you have canceled, simply subscribe again from our Subscribe page.
To subscribe to multiple plans for your team, simply enter their email addresses during payment with our partner Stripe.
If your subscription is canceled and you have exceeded the usage cycle, if your payment failed, or if your trial period ended and no payment was made, then your subscription is immediately canceled.
Payment management
- What payment methods are supported?
- Do you accept cryptocurrency payments?
- I can't make a payment, why?
Our partner Stripe supports most credit cards, Apple Pay, Google Pay, Alipay, Link, WeChat, and Revolut Pay.
No, we do not accept any cryptocurrency payments.
Please check with your bank or with Stripe the compatibility of your payment method.
Email verification
- Does MailTester send an email to verify an address?
- How to filter checked emails based on the result?
- How to export verification results?
- Why do some verified emails appear as Catch-All?
- Why am I getting different results compared to other solutions?
- What are the other email verification solutions available?
MailTester does not send any email to check the validity of an address. We use queries sent to SMTP servers to test the validity of an email address. These commands were defined in 1982 by the Internet Engineering Task Force under RFC 821. You can find them here.
You can export the results from a CSV export or copy them directly into a spreadsheet for further analysis. Our email verification service makes it easy to organize and utilize these results.
Please use the copy button or the save button to export your results. You can directly copy the results into any spreadsheet; they will be automatically formatted into columns for easy analysis.
Some mail servers accept all incoming emails regardless of whether the recipient exists or not. They represent 25% of email addresses; you can find more details on our homepage.
MailTester Ninja is probably the most reputable and technologically advanced email verification solution. Many expensive alternative solutions do not validate email addresses as thoroughly and will provide different results. Feel free to contact us to compare the obtained results. You will be reassured quickly.
Email search
- Why do I get multiple valid emails for the email search?
- Can I use the email search to build my mailing lists?
- What are the other email search solutions available?
We use possible combinations based on your correspondent's full name, which can yield multiple valid results for the same person. Finding an email address also requires knowing your correspondent and having a genuine reason to contact them.
No, international legislation does not allow the use of email search to build mailing lists. However, if you are looking to contact an employer or a professional for a specific reason or opportunity, it is allowed.
API usage
- How to use the API?
- What are the API usage limits in the free version?
- What are the API usage limits in the paid version?
- Is there an API to find email addresses?
Our API is a standardized REST API and can be called from any code.
You can verify one email per minute with the free version.
You can check 100,000 emails per minute from one IP address using your unlimited key with our API. You cannot exceed 3 emails verified every 2 seconds for obvious load reasons. Querying our API in an infinite loop with simultaneous requests will temporarily ban you.
No, we do not provide solutions to find email addresses in bulk. Legislation does not allow the use of email lists formed without the recipients' consent.
About our company
- Since when has MailTester Ninja existed?
- Who develops MailTester Ninja?
We have over 10 years of experience in email verification and probably the best reputation.
MailTester Ninja is a solution developed by Unlimited & Limited, a London-based company consisting of an international team of passionate people dedicated to providing the best possible tools using the best possible technologies.